RelayThrough gives your whole team one place to see every client message, coordinate privately, and make sure nothing is ever missed — all through the WhatsApp number you already use.
If your business runs on WhatsApp, you already know these problems. They get worse every time you hire someone new.
Customers message one person who's off sick, on leave, or simply missed the notification. No one else even knows.
Staff share a phone or forward messages manually. There's no record of who said what, or what was promised.
Every conversation starts from scratch. Your team has no history, no notes, and no way to hand off cleanly.
Who committed to what, and whether it happened, is unrecoverable. There is no record.
Every one of these problems has the same root cause: WhatsApp was built for one person, not a team.
The tools below each solve part of the problem. RelayThrough is the only one that solves all of it — at a fraction of the ongoing cost.
| Criterion | QR-Bridge Tools | Multi-Tool Stack | Enterprise Helpdesk | RelayThrough ✦ |
|---|---|---|---|---|
| Official WhatsApp API | No — ban risk | Yes | Yes | Yes |
| Internal notes (invisible to client) | No | Via separate app | Via separate app | Built-in |
| Task tracking | Via another tool | Via another tool | Via CRM | Built-in |
| Monthly cost | ~$40–80 | ~$195–210 | ~$250–400 | From $9.99 |
Your existing WhatsApp number stays exactly as it is. Your customers keep messaging you the same way they always have. The only thing that changes is what happens on your side.
We link your existing WhatsApp Business number to RelayThrough in one step. Your number doesn't change. Your customers don't notice anything. Takes less than a day.
Invite everyone who needs to see and respond to customer messages. Each person gets their own login. No more sharing one phone or forwarding messages to each other.
From now on, when a customer messages your WhatsApp number, your whole team sees it instantly — on their phone or laptop. Anyone can reply. Nothing gets missed. Everything is logged automatically.
No extra apps. No duct-taped workflows. Everything your team needs to manage WhatsApp properly — built into one place.
One WhatsApp number, every team member. No shared phones, no forwarded screenshots — just a clean, real-time inbox.
Leave private notes on any conversation — visible to your team, invisible to the customer. Hand off cleanly every time.
Every message is stored and searchable. New staff see the full context from day one — no more "what did we tell them?"
No commitment. No credit card. Just a 30-minute call.
If your customers already message you on WhatsApp, RelayThrough gives your team the infrastructure to handle it properly.
Every patient message reaches the right staff member. Every conversation is logged. No phone sharing.
Every instruction is received, assigned, actioned, and logged automatically — with a full timestamp trail.
Every enquiry goes to the whole team instantly. The first available agent picks it up. No lead goes cold.
No per-message fees. No seat limits that punish you for growing. One flat monthly price.
Everything a growing team needs to manage WhatsApp properly from day one.
For larger teams, custom onboarding requirements, or priority support.
Not sure which plan is right for you? The demo call will tell you in 10 minutes.
Prices shown in USD. Monthly and annual billing available.
30 minutes. We'll show you the product, answer every question, and tell you what it would cost. No commitment, no pressure.
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WhatsApp us directlyWalk through exactly what happens inside RelayThrough when a patient contacts your clinic. James sees a normal WhatsApp conversation. Your team sees something completely different.
James is a patient. He's just messaged your clinic's WhatsApp number — he wants to book an appointment and find out if he can get his blood work done on the same visit.
James types: "Hi, I'd like to book an appointment this week — and is it possible to get my blood tests done on the same day?" He sends it as a normal WhatsApp to your clinic number. He's not thinking about who needs to answer this — that's your team's job now.
Sarah opens James's thread in RelayThrough. She can see straight away that this needs two answers — appointment availability from Dr. Vishwas, and lab availability from Michael the pathologist. She handles both from inside the same conversation. James sees none of this.
Sarah types two private notes, invisible to James. First to Dr. Vishwas about the appointment. Then she adds Michael to the thread and creates a task for him about the blood work. James's conversation now has four people in it. James has no idea.
Dr. Vishwas replies internally: "Available Tuesday and Thursday morning." Michael accepts the task, checks the lab schedule, and responds: "Lab can do same-day draws Tuesday and Wednesday — needs to be before 11am." He marks his task complete. Sarah now has both answers, in one place, without a single phone call or hallway conversation.
Sarah types the reply in RelayThrough and sends it as a normal WhatsApp. James receives it on his phone. He got a fast, professional answer. He has no idea that a doctor and a pathologist were both inside his conversation coordinating the reply.
James asked one question. Sarah coordinated with a doctor and a pathologist — privately, inside his own conversation — without James knowing any of it.
No phone calls between departments. No sticky notes. No "I'll get back to you." Dr. Vishwas and Michael were both in James's conversation the entire time — he had no idea. Everything was logged automatically. James just got one fast, clear answer.
This is exactly what RelayThrough looks like in your business — from day one.
See a Live Demo Takes 30 minutes. No technical setup required on your end.